Frequently Asked Questions

Product Information

Are your products non-GMO?

Yes, all our supplements are free of GMO's, fillers, binders, preservatives, chemical additives, and soy.

Are your products tested for purity & quality?

Absolutely. All our supplements are rigorously third-party tested to guarantee quality and ensure purity and potency.

Are your products made in a facility registered with the FDA?

Yes. We use only the best and highest quality, scientifically tested ingredients, and all of our products are manufactured in the USA in an FDA-registered, state-of-the-art facility under the strict adherence to good manufacturing practices (GMPs).

Does the bottle have an inner seal?

Yes, the bottle has 3 layers of protection: an inner seal, a very tightly pressed lid, and an outer neck seal around the lid.

 

Shipping & Returns

How long will it take to receive my order?

Standard shipping takes approximately 5-7 business days.

What shipping rates do you offer?

We offer free standard shipping on all orders.

Do you offer international shipping options?

Unfortunately at the moment we don't offer international shipping.

What is your return policy?

All of our products are backed by our Satisfaction Guarantee*. If you try a bottle of any BioSchwartz formula and are not completely satisfied, simply let our Customer Service team know via phone or email, and we will gladly refund the purchase price, no questions asked!

*Please Note: Refund requests under our Satisfaction Guarantee are limited to one per formula, per customer/account. If a return is required for additional bottles purchased, the returned product must be unopened. Customer is liable for all shipping costs.

How do I track my order?

Once your order has shipped, you will receive a shipping confirmation email with a clickable tracking number.

 

Coupons & Discounts

How do I apply my coupon?

When you start your checkout process you will find a box where you can apply your discount. Just put the code in the discount box, click the apply button and your shopping cart will automatically re-calculate. You can apply the coupon anytime before you complete your order.

 

Payment Options

Which payment options do you offer?

We currently accept Visa, Mastercard, Discover, AMEX, PayPal, and Klarna.

How does Subscribe & Save work?

You can find information about Subscribe & Save here.

What is Klarna?

Klarna is a global payments provider that allows you to split purchases into 4 interest-free installments, charged automatically every two weeks beginning at the time your order is confirmed.  It is available for orders $35+.

For inquiries with Klarna, reach out to their customer support.